
Frequently Asked Questions
Got questions? We've got answers.
Orders typically ship within 2-5 business days. Delivery times vary by location: US orders arrive in 5-13 business days, while international orders may take 7-15 business days depending on customs processing.
We process and ship orders Monday through Friday, excluding major holidays. Orders placed on weekends or holidays will be shipped the next business day.
Once your order ships, you'll receive an email with your tracking number and a link to track your package. You can also find tracking info by logging into your account and viewing your order history.
We can update your shipping address if your order hasn't been shipped yet. Please contact us immediately at shoplumin.contact@gmail.com with your order number and new address. Once an order is shipped, we cannot change the delivery address.
Yes! Popular items are restocked regularly. Sign up for restock notifications on the product page to be the first to know when your favorite pieces are back. Follow us on social media for restock announcements.
Join our newsletter at the bottom of this page for exclusive early access to new drops, restocks, and special promotions.
Money-Back
Guarantee
We're so confident in the quality of our product that we offer a satisfaction guarantee. If you're not completely satisfied with your purchase, simply return the item within 30 days for a full refund.